Simply Ads Concierge
Need order assistance? Our marketing mavericks are standing by on WhatsApp. Fill in the brief below to trigger an instant priority connection.
Verify your campaign details
Have your Order ID ready so we can jump straight to a resolution.
What to expect
Response Time
Our average response time for active campaigns is under 30 minutes during business hours (9AM - 9PM IST).
Refill Policy
Keep your Order ID ready to verify your 30-Day Drop Protection guarantee on eligible SMM services.
Priority Resolution
Using this WhatsApp Concierge routes your ticket directly to a technician for instant debugging.
Other ways to reach us
accounts@socialstardom.in •
+91 70836 69986
110 Sadhu Vaswani Road, Camp, Pune 411001, India
Support FAQ
How do I contact Simply Ads support?
Use the Growth Desk form on this page, WhatsApp the Fast-Track line, or email accounts@socialstardom.in with your order ID and issue summary.
What should I include in a message?
Your name, email, inquiry type (general support, business partnership, bulk-order strategy or technical SEO), the public URL you submitted, and a clear description of what you need.
How fast does Simply Ads reply?
Technical support is available 9AM - 9PM IST with responses typically under 60 minutes. Urgent delivery issues are prioritised.
Can I request a refill?
Yes - if your service includes 30-day drop protection and counts dropped inside the window, contact us with your order ID.
Is WhatsApp support available?
Yes. The WhatsApp Fast-Track routes your ticket straight to a technician for instant debugging.